Often when I arrive at the MCI I am very sick, usually in a crisis. I have chronic bronchiectasis and asthma. But I am always comforted by the fact that I know I will be greeted by staff who know me by name and who are always there to meet my needs, often beyond what is required. The care I receive there is exceptional—I always feel surrounded by family. And it doesn’t matter who the staff is, they all have that caring attitude. I don’t know what I would do without them.

—Linda Harty, MCI patient for the past 15 years